Service network

Rock Tearr service partner network

Workshops that fit RTP components on every job become long-term catalogue buyers — we are building a Palwali-led network of JCB-focused service bays across NCR and export support hubs.

Flagship center: Palwali workshop →

Affiliated workshop

Buy RTP parts at trade pricing for in-house jobs
Listed on RTP service map (city-level)
Technical hotline for hydraulics / driveline scoping

Certified service partner

Co-branded bay signage package (on approval)
Priority parts allocation on stocked lines
Customer referrals from RTP export / dealer desk

Regional hub

Sub-dealer parts supply for satellite workshops
RTP training day for fitters (scheduled)
Shared warranty process on RTP-fitted jobs

Requirements

JCB or mixed heavy-equipment workshop with physical bay
GST registration (India) or equivalent trade licence (export)
Commitment to fit RTP catalogue lines where compatible
Standard QC handover checklist per job

Apply to the network

Applications route to the same operations CRM as dealer and export RFQs.

Parts for your workshop WhatsApp

Service partner FAQ

No. Rock Tearr Parts is an independent aftermarket supplier. Partners use RTP components in their own workshop brand — not as JCB Ltd authorised dealers.

Palwali, Haryana — see /service-center for hydraulics, driveline, engine bay, and structural rework using parts from our catalogue.

Trade RFQ at partner pricing after onboarding. Workshop jobs can pull from the same SKU catalogue as dealers with faster repeat baskets.

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