Service network
Rock Tearr service partner network
Workshops that fit RTP components on every job become long-term catalogue buyers — we are building a Palwali-led network of JCB-focused service bays across NCR and export support hubs.
Flagship center: Palwali workshop →
Affiliated workshop
- Buy RTP parts at trade pricing for in-house jobs
- Listed on RTP service map (city-level)
- Technical hotline for hydraulics / driveline scoping
Certified service partner
- Co-branded bay signage package (on approval)
- Priority parts allocation on stocked lines
- Customer referrals from RTP export / dealer desk
Regional hub
- Sub-dealer parts supply for satellite workshops
- RTP training day for fitters (scheduled)
- Shared warranty process on RTP-fitted jobs
Requirements
- JCB or mixed heavy-equipment workshop with physical bay
- GST registration (India) or equivalent trade licence (export)
- Commitment to fit RTP catalogue lines where compatible
- Standard QC handover checklist per job
Apply to the network
Applications route to the same operations CRM as dealer and export RFQs.
Service partner FAQ
No. Rock Tearr Parts is an independent aftermarket supplier. Partners use RTP components in their own workshop brand — not as JCB Ltd authorised dealers.
Palwali, Haryana — see /service-center for hydraulics, driveline, engine bay, and structural rework using parts from our catalogue.
Trade RFQ at partner pricing after onboarding. Workshop jobs can pull from the same SKU catalogue as dealers with faster repeat baskets.